On February 1, NYLAG announced the creation of several new executive positions and the reorganization of its largest unit   ̶   steps that will significantly strengthen the organization’s structure and tap its deep reservoir of legal talent.

unnamedRandal Jeffrey has been appointed General Counsel, a new position at NYLAG that reflects the substantial growth in the agency’s size and complexity over the last few years. He will be responsible for matters related to corporate governance and compliance, professional responsibility and ethics, contracts, and employment. Randal will also advise management on policy and administrative matters. He was most recently the Director of General Legal Services (GLS), NYLAG’s largest unit.

unnamed (1)Sara Meyers has been named Chief Operating Officer, responsible for improving and maintaining NYLAG’s systems and operations, including Facilities, IT, Human Resources, and Development. Sara has extensive operations experience in New York City government; she served as an Assistant Commissioner and Director of Operations at two city agencies and most recently as an Assistant Vice President at Hunter College.

New Units Created, New Directors Named

NYLAG has also created three new standalone units that were previously part of GLS, representing three major practice areas: housing, consumer protection and public benefits. This streamlined structure will enhance NYLAG’s ability to serve its clients and respond to emerging unmet needs.

unnamed (2)Ann Dibble has been named Director, Tenants’ Rights Unit, which will continue NYLAG’s important work defending and asserting the rights of low-income tenants throughout New York City.  Ann had previously been the Director of NYLAG’s Storm Response Unit (SRU), established in 2012 in the aftermath of Superstorm Sandy. Will Friedman, who was previously a supervising attorney with SRU, has been appointed Acting Director of SRU and will work closely with Ann as she makes the transition to her new role.

unnamed (3)Daphne Schlick, formerly Associate Director, Consumer Protection Project, has been promoted to Director, Consumer Protection Unit, which combats fraud, predatory lending, and illegal debt collection practices. Staff members advocate on behalf of clients who are facing undue student loan debt, identity theft, debt collection scams, credit reporting errors, unjust foreclosure, subprime loan conditions, and other consumer financial crises. The unit includes the Foreclosure Prevention Project and the Office of Court Administration-sponsored Volunteer Lawyer for the Day Program.

unnamed (4)Camille Zentner has been promoted to Director, Public Benefits Unit, which works to ensure that low-income families, children, the elderly, those with disabilities, and other vulnerable populations have access to the public benefits they are entitled to, including public assistance, SNAP benefits, Medicaid, Medicare, Social Security Disability Insurance and Supplemental Security Income. Camille was previously a Supervising Attorney with GLS.

“With this infusion of new leadership we are well positioned for the future. Sara and Randal bring us the level of systems and governance oversight that will serve us well as NYLAG continues to strategically target our services to new areas of need,” said NYLAG’s President and Attorney-in-Charge, Beth Goldman.  “Ann, Daphne, Camille and Will bring their years of experience, passion and institutional knowledge to lead legal practice units that are vitally important to the clients and communities we serve. I congratulate them all on their new roles at NYLAG. And I thank the amazing NYLAG staff for the extraordinary work that they do every day.”