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GET HELP

We know how important your legal and financial counseling needs are, and we will do our best to help. In most cases, you will be asked to call our intake line and leave a message. For some of the issues, we may offer in-person meetings in your community. 

When calling, please leave your full name and contact information, as well as a description of your issue so that the appropriate department can return your call. We will return your call as soon as we can.

How & When To Contact Us

During the coronavirus pandemic, NYLAG is here for you now more than ever.

NY COVID-19 Legal Resources Hotline: New York City residents impacted by COVID-19 (coronavirus) can receive help and answers to their civil legal questions.

Coronavirus Resources Page: Browse the latest information on policy changes, new court procedures, practice area updates, and receive vital resources.

Due to the coronavirus, all appointments are now by phone. We look forward to offering in person meetings again in your community soon.

Financial Empowerment Centers

To book an appointment, there are two ways:

1). Online: Click here. Once there, select “Financial Empowerment Center” under “Choose a Program,” and your preferred language. Click “next” and then scroll down until you see Provider: 8. *NYLAG (Phone Counseling). 

2) Call 311.  Request “Financial Counseling” and request an appointment with a NYLAG financial counselor. 


EmpoweredNYC- for clients with a disability

To book an appointment, there are two ways:

1). Online: Click here. Once there, select “Empowered NYC” under “Choose a Program,” and your preferred language. Click “next” to complete the process.

2) Call 311.  Request “Financial Counseling”  through Empowered NYC and choose your appointment date. 


Robin Hood Financial Counseling

The following sites are open to Brooklyn residents. Please note that all appointments will be by phone only until further notice. Please call the site closest to you.

Fifth Avenue Committee
621 DeGraw Street, Brooklyn, NY
Monday 10:00 am – 5:00 pm
Call 718-237-2017 to set up an appointment

Good Shepherd Services – Park Slope
503 5th Avenue, 4th fl. #4A Brooklyn
Every other Wednesday 10:00 am – 2:00 pm
Call 718-965-3315 x433 to set up an appointment

Good Shepherd Services – East New York
503 5th Avenue, 4th fl. #4A Brooklyn
Every other Wednesday 10:00 am – 2:00 pm
Call 718-346-2200 to set up an appointment

Call 212.688.0710
Monday – Friday
9:00 am – 5:00 pm

Immigration Court for non-detained clients has been suspended until September 25, 2020.

Existing Clients: Due to the current public health crisis, we ask all existing clients to call their case handlers. If you’re not sure who your case handler is or how to reach them, please reach out to us at the phone number or email below. 

New Clients: Due to the current public health crisis, we are conducting new consultations by phone. We have case handlers available each week to answer questions and dispense advice. You can leave a message to receive a phone consultation or email us at the information below. 

Call 212.613.5000

Email [email protected]

Monday-Friday
9:00 am – 5:00 pm (In-person meetings) 

Call 212.613.5000
Tuesday
9:00 am – 3:00 pm

Prefer to contact us electronically? Fill out this form. 

Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Call 212.946.0357
Monday, Wednesday, Thursday, and Friday
10:00 am – 2:00 pm

If you’re a patient or hospital representative in an NYC hospital or medical facility, and need legal help for you or a client, click here.

Due to precautions around the coronavirus pandemic, we are not seeing walk-ins at our White Plains or Manhattan locations. We are currently open, but for phone appointments only.

To make an appointment call 212.659.6190 and leave a message. We will get back to you.

Call 212.659.6161 
Monday – Friday

We continue to mediate during the coronavirus pandemic. While our physical office is closed, we are offering mediation sessions via video conference on family cases and divorces where there is no domestic violence.

To find out if you are eligible for our free services, please email us at [email protected].

*Cases, where domestic violence, drug/alcohol abuse, and child neglect/abuse are present, are not appropriate for mediation.

Until further notice, the Mobile Legal Help Center is conducting daily intakes by phone. Make an appointment here.

Due to the public health crisis, at this time and until further notice, Housing Court is closed for everything except emergency cases (for example if your landlord has locked you out of your apartment or stopped providing heat or hot water). There is also a moratorium on evictions, which means evictions should not be happening for any reason. If you need immediate assistance with a housing legal issue, please submit an inquiry using this form.

For more information, about the eviction moratorium, click here.

Tenants with housing issues can call 212.613.5000
Monday
9:00 am – 3:00 pm

 

Call 212.946.0343
Monday – Friday
9:00 am – 5:00 pm

or email [email protected]

*IMPORTANT NOTICE: Legal Hand Centers are currently closed until further notice due to the coronavirus pandemic. Please note the staff is working remotely. You can call 718.619.4248 from 10 am to 5 pm.

Legal Hand Centers are easily accessible, welcome walk-ins, and do not require appointments. They have weekend and evening hours to accommodate community members with busy work schedules.

Legal Hand Crown Heights
250 Kingston Avenue
Brooklyn, NY 11213
718.619.4248

Legal Hand Brownsville
519 Rockaway Avenue
Brooklyn, NY 11212
347.404.9567

Legal Hand Jamaica
149-13 Jamaica Ave
Jamaica, NY 11432
718.593.2198

Legal Hand Highbridge
1759 Jerome Avenue
Bronx, NY 10453
929.222.2015

Legal Hand Tremont
713 E. Tremont Avenue
Bronx, NY 10457
929.222.2014

Call 212.613.5000 

Please note: We do not handle union issues (labor law), workers compensation, disability insurance, tax issues related to employment, pensions, most severance issues, and bankruptcy issues.

Call 212.613.5000
Monday, Wednesday, and Thursday
9:00 am – 3:00 pm

Call 212.613.5000 and dial “0” to leave a message.

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In response to the COVID-19 crisis, we are still working hard and our intake lines are open, but please note that our physical office is closed.

During these unprecedented times, we’ve launched a free NY COVID-19 Legal Resources Hotline and compiled the latest legal and financial counseling updates.