Menu

GET HELP

We know how important your legal and financial counseling needs are, and we will do our best to help. In most cases, you will be asked to call our intake line and leave a message. For some of the issues, we may offer in-person meetings in your community. Expand your issue below and see how get in touch with us.

When calling, please leave your full name and contact information, as well as a description of your issue so that the appropriate department can return your call. We will return your call as soon as we can.

Please identify the issue of concern to you from the options below.

How & When To Contact Us

Call 212.613.5000 

Please note: We do not handle union issues (labor law), workers compensation, disability insurance, tax issues related to employment, pensions, most severance issues, and bankruptcy issues.

Our financial counselors are available to meet in person in your community. Below is our schedule:

Center for Family Life
443 39th Street, 3rd Fl., Brooklyn
Mondays 10:30 am – 5:00 pm
Call 718-633-4823 x12 to set up an appointment

Fifth Avenue Committee
621 DeGraw Street, Brooklyn, NY
Thursday 11:00 am – 6:00 pm
Call 718-237-2017 to set up an appointment

Goddard
140 West 140th Street, Manhattan
Tuesdays 10:30 pm – 5:30 pm
Call 212-234-3481 to set up an appointment

Good Shepherd Services – Park Slope
503 5th Avenue, 4th fl. #4A Brooklyn
Every other Wednesday 10:00 am – 2:00 pm
Call 718-965-3315 x433 to set up an appointment

Good Shepherd Services – East New York
503 5th Avenue, 4th fl. #4A Brooklyn
Every other Wednesday 10:00 am – 2:00 pm
Call 718-346-2200 to set up an appointment

Henry Street Settlement
281 East Broadway , Manhattan
Every Friday 8:30 am – 12:30 pm
Call 212-471-2400 x212 to set up an appointment

Grand Street Settlement
80 Pitt Street
For people with disabilities.
Every Thursday 10:00 am – 1:00 pm
Schedule appointment here
When prompted to “Choose a Program,” select “EmpoweredNYC.” On the next page, select the second option “Grand Street Settlement” from the list and proceed to make your appointment.

Legal Hand Crown Heights
250 Kingston Ave, Brooklyn
For people with disabilities.
Every Wednesday 11:00 am – 7:00 pm
Schedule appointment here
When prompted to “Choose a Program,” select “EmpoweredNYC.” On the next page, select the fourth option “Legal Hand Crown Heights” from the list and proceed to make your appointment.

New York Legal Assistance Group
7 Hanover Sq., Manhattan
For people with disabilities. 
Schedule appointment here
When prompted to “Choose a Program,” select “EmpoweredNYC.” On the next page, select the sixth option “NYLAG HQ” from the list and proceed to make your appointment.

Queens Transition and College Access Center
90-27 Sutphin Boulevard, Room 152, Queens
For people with disabilities.
Every other Monday 10:00 am – 1:00 pm
Schedule appointment here
When prompted to “Choose a Program,” select “EmpoweredNYC.” On the next page, select the seventh option “Queens Transition and College Access Center” from the list and proceed to make your appointment.

Call 212.688.0710
Monday – Friday
9:00 am – 5:00 pm

Call 212.613.5000
Monday
9:00 am – 3:00 pm

If you would prefer to meet with a casehandler in person, visit our monthly clinics in communities throughout the city:

September 26, 2019
4:00 pm-8:00 pm
Last appointment at 7:30 pm
PS 181 Brooklyn
1023 New York Ave, Brooklyn NY 11203
Walk-ins are welcome 
You can make an appointment here:
English – http://bit.ly/sepclinic
Spanish – http://bit.ly/sepCREesp
Or if you would prefer to reach out to a staff member, call 212.513.5405 or email [email protected]

October 19, 2019
9:00 am-1:00 pm
Last appointment at 12:30 pm
PS 19Q Marino Jeantet
40-10 99th St, Corona, NY 11368
Walk-ins are welcome 
Or or to make an appointment, call 212.513.5405 or email [email protected]

November 16th, 2019
9:00 am-1:00 pm
Last appointment at 12:30 pm
Pathways to Graducation
1010 Rev. James Polite Ave, Bronx, NY 10459
Walk-ins are welcome 
Or or to make an appointment, call 212.513.5405 or email [email protected]

Call 212.613.5000
Tuesday
9:00 am – 3:00 pm

Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Legal Hand Centers are easily accessible, welcome walk-ins, and do not require appointments. They have weekend and evening hours to accommodate community members with busy work schedules.

Legal Hand Crown Heights
250 Kingston Avenue
Brooklyn, NY 11213
718.619.4248

Legal Hand Brownsville
519 Rockaway Avenue
Brooklyn, NY 11212
347.404.9567

Legal Hand Jamaica
149-13 Jamaica Ave
Jamaica, NY 11432
718.593.2198

Legal Hand Highbridge
1759 Jerome Avenue
Bronx, NY 10453
929.222.2015

Legal Hand Tremont
713 E. Tremont Avenue
Bronx, NY 10457
929.222.2014

Call 212.946.0357
Monday, Wednesday, Thursday, and Friday
10:00 am – 2:00 pm

 T o make an appointmen call 212.659.6190
Monday – Friday
10:00 am – 4:00 pm

You can also stop by the clinic during office hours:

Manhattan
Thurgood Marshall United States Courthouse
Room LL22
40 Centre Street
New York, NY 10007
Open Weekdays 10 a.m. – 4 p.m.
Closed on federal and court holidays
*The Manhattan office is just inside the ground level entrance to the courthouse, on Pearl Street.

White Plains
The Hon. Charles L. Brieant Jr. Federal Building and Courthouse
300 Quarropas St
White Plains, NY 10601
212.659.6190
Open Wednesdays 12 p.m.-4 p.m.
*Closed on federal and court holidays

Please note: a government-issued photo ID is required to enter both buildings. The clinic offers in-person appointments only. The clinic does not offer assistance over the phone or by email.

Call 212.659.6161 
Monday – Friday

If you prefer to speak with someone in person, you can attend one of our community clinics:

Staten Island LGBTQ Legal Clinic 
Pride Center of Staten Island 
25 Victory Blvd., 3rd Floor, Staten Island, NY
The third Thursday of every month
2:00 pm – 4:00 pm
Call 718.808.1360 to schedule an appt.
Clinic serves all LGBTQ New Yorkers
View Map

Trans Legal Clinic 
New York LGBT Community Center
208 West 13th Street, New York, NY
The first Wednesday of every month
6:00 pm – 7:30 pm
Clinic serves all Trans and Gender Non-Conforming New Yorkers
View Map

Call 212.613.5021

or e-mail Antoinette Delruelle, [email protected]

*Cases where domestic violence, drug/alcohol abuse, and child neglect/abuse are present are not appropriate for mediation.

The Mobile Legal Help Center, our innovative legal help van, brings lawyers straight into local communities, helping with a variety of civil legal issues. 

Find a stop near you.

Tenants with housing issues can call 212.613.5000
Monday
9:00 am – 3:00 pm

Our housing experts offer free legal services to tenants with eviction proceedings in Manhattan, Queens, and Brooklyn. If you are experiencing an eviction case and would like to talk to one of our attorneys, see the schedule below:

Manhattan Civil Courthouse 
111 Centre Street
New York, NY 10013
Room 522
Thursdays, 9:30 am-5:00 pm

Queens Civil Court
89-17 Sutphin Boulevard (at 89th Avenue)
Jamaica, New York 11435
Room 454
Mondays, 9:30 am – 5:00 pm

Kings Civil Court
141 Livingston Street
Brooklyn, NY 11201
212-613-5000 (Call on Mondays)

Call 212.946.0343
Monday – Friday
9:00 am – 5:00 pm

or email [email protected]

Call 212.613.5000
Monday, Wednesday, and Thursday
9:00 am – 3:00 pm

Call 212.613.5000 and dial “0” to leave a message.

Help us provide free legal services to children and adults in need of a lawyer.
Join our mailing list. Get action alerts, updates, and special invites.
Scroll to Top